The Abrona studio responds to enquiries about batch records, ingredient sourcing documentation, formulation composition, and general questions about the daily supplement range. Response time is typically within three working days.
To request a batch certificate, email [email protected] with the lot number from the container label. Records are fulfilled within five working days. Lot records are retained for five years from the date of release.
Include the lot number printed on the base or side of your container (format: ABR-XXX-YYYY-QN-NNN). Specify the formulation name if the lot number is unclear. One request per lot number.
Include the formulation name or code (e.g., Foundation / ABR-F01). Specify whether you are asking about ingredient ratios, capsule shell composition, or allergen status. Ingredient brief summaries are available on written request.
Sourcing documentation requests (origin map, supplier registry summaries) require a written request with your name and the reason for the request. Internal supplier registry details are not disclosed, but origin summary documents can be prepared for specific ingredients.